No, it just means that we’ve temporarily sold out of that item, and we’ll have new stock available soon. You can contact our Customer Care team to find out when it will be available again.

Simply go to your Shopping Bag and enter your code in the Promotion Code section on the right of the screen. Click the arrow button to apply the promotion code. The offer will then be applied to your order summary.

All offers are available for a limited time only and are subject to availability. Offers can’t be combined unless otherwise noted. And if you have any problems using an offer code, get in touch with our Customer Care team.

Please remember that it is one promo code per purchase {unless noted}.

Here you can place an explanation or answer to the question.

The best way to find out about our latest offers is by signing up for our emails.

We accept American Express, Discover, Mastercard or Visa cards.  We currently do not accept international credit cards outside of the United States.

You can also choose to pay with PayPal. When selecting this option at checkout, you’ll be sent to the PayPal site to complete your payment. Once you’ve done this, you’ll be sent back to our website to confirm your order and finalize payment.

You can also pay fully or partially with a valid online gift voucher.

Afterpay is now available on the US website. We now accept Alipay and WeChat payment methods when checking out using a billing address registered in China.

AFTERPAY

Introducing Afterpay – Shop now. Pay later. Interest-free!*

Afterpay offers interest-free payment plans for your purchases online. Buy and receive what you want today and pay it off in four equal installments fortnightly. Find out more below...

Afterpay is now available on our Jurlique.com store in the US.

Afterpay is operated by Afterpay Holdings Limited, listed on the ASX.

To make a purchase using Afterpay you will need:

A debit or credit cardTo be over 18 years of age (19 years old in the state of Alabama or if you are a ward of the state in Nebraska)A resident of the United States and reside within one of the 50 states or the District of Columbia

To use the service:

Add items to your shopping bag (up to the value of $500 if you are using Afterpay for the first time or $800 if you are a returning Afterpay customer) and checkout as normalSelect Afterpay as your payment method – you will be redirected to AfterpayRegister or login to your Afterpay account and confirm payment

Important information:

Afterpay is an interest-free payment plan optionTransaction value limits apply to Afterpay purchases made at Jurlique’s online store; $500 for customers using Afterpay for the first time, and $800 for returning Afterpay customers. Some exclusions apply.The funds for the first payment must be available on your nominated card at the time of checkout.For first-time Afterpay customers online, or customers yet to complete a full payment cycle with using Afterpay, the first payment will be taken at the time of transaction with the remaining three payments deducted each fortnight over the remaining 6 weeks. For all future payments after the first completed purchase, the initial payment will be debited 14 days after the transaction, where the total transaction value is less than $500. If the purchase value is equal to or exceeds $500, the first instalment must be paid at the time of the transaction occurring.If you wish to return or exchange your goods, please contact Customer Care team via email or phone and we will explain the process to you. If eligible for a refund, your initial payment will be returned in full and the remaining payments canceled at no charge.When you link your Afterpay account to a debit or credit card, please be aware that standard fees and charges may be applicable. Please refer to your card issuer’s terms and conditions for full details.

* If a payment is due from you but not received by Afterpay in accordance with the payment schedule, a $10 late payment fee will be charged, with a further $7 late payment fee added seven days later if the payment remains unpaid.

For more information about Afterpay terms and conditions, visit the Afterpay website. For questions in relation to your payment please use the Afterpay Customer Contact Center.

At Jurlique, we have always believed passionately in providing our consumers with highly effective, potent skin care products, developed with respect for our environment and without the use of animal testing.

We adhere to the strict requirements of the European Cosmetics Directive (76/768 ECC) and the European Commission Regulation (1223/2009), which prohibits the commissioning and testing on animals, of products and ingredients, for the purpose of developing new cosmetic products. Our skin care products are tested on consenting human volunteers by means of a “Cumulative Irritation Test” which determines the irritation and/or sensitization potential of a product after repeated application to the skin of human subjects.

We do not test our cosmetic and therapeutic products on animals as part of our product development process, we do not outsource this activity to any third parties, nor have we ever included animal testing in our product development process in the past. We work closely with our ingredient vendors to ensure they are aware of our company values and policies. We continue to adhere to the strict requirements of global cosmetic regulations regarding animal testing, with utmost respect for our customers and environment.

Additional information relating to local market laws

In China, local laws and regulations require that “general cosmetics”, subject to certain exemptions, and “special cosmetics” imported into China undergo animal testing to demonstrate consumer safety, as part of China’s product registration process.

China’s National Medical Products Administration has recently approved non-animal testing alternatives for the registration of “general cosmetics” where certain criteria can be met.  Jurlique welcomes the introduction of alternatives to animal testing for general cosmetics and is working towards implementing the measures necessary to enable it to use these alterative testing methods.  Animal testing is still required by law in China for the registration of  “special cosmetics”, however, Jurlique is hopeful that alternative testing methods for these products will also be available in China soon.