We offer free Standard shipping on all domestic orders of $75or more. There is a flat rate of $10.00 for Standard shipping on domestic orders under $75. If you prefer a faster delivery, you can select Express or Overnight (for an additional fee) at checkout.

 Standard | up to 9 business days | $10 or free on orders over $75

Express | 2-3 business days | $30

Overnight | Next day before 8:00 PM PST | $80

 For orders placed with Express & Overnight before 12pm PT, the order will ship out the same business day (excluding holidays and weekends), any Express & Overnight orders placed after 12pm PT will be shipped the following business day. Express is weekday delivery only with holidays excluded. Orders placed to Alaska & Hawaii may experience longer shipping times.

 Select items require special handling as specified by federal, state and local regulations governing the transport of these items, and the method of shipment for these items is dictated by these regulations. At Jurlique, we comply with these regulations; therefore the shipment of some products to certain locations, PO Boxes, is not possible. If this affects your order, we apologize for any inconvenience and thank you for your understanding. If you wish to provide a valid physical address within the continental United States to which we can deliver, we will be happy to ship your full order. Please contact our Customer Care Team with any questions.

Orders placed on our US website, Jurlique.com, can only be delivered to a US address. If you’re in Australia or the UK and selected European countries, you can shop from our Australia or UK online stores respectively.

Orders cannot be canceled or changed once placed online. Once checkout is completed, your order is immediately sent to our warehouse where and enters the order fulfillment process. However, you may return orders for a refund.

Please see our Returns page for more information.

You will receive two emails after placing an order. The first email indicates that their order has been placed. Once the order has been picked and shipped from our warehouse, you will receive a second Order Desptach email that contains tracking details.

If you checked out as a registered customer you can check within the “My Orders” page of your account. If you haven’t received your tracking number, please check your email spam folder.